how long is the processing time?

Standard processing time takes approximately 3-7 business days. We are working on reducing the processing time frame real soon.
 

standard shipping?

Standard shipping takes 2-3 business days.

Express shipment options are coming soon. (1-2 business days)
 

Are all of lulu valentine products vegan?

NO ANIMALS WERE HARMED IN THE MAKING OF OUR PRODUCTS.

Yes, just about all of our ingredients are vegetable derived and cruelty free(not tested on animals).

However, we do include a limited amount of preservatives to assure the freshness of our products. Allowing you to use our products up to 6 months after opening.
 

when i RECEIVED my package, my products were damaged. What now?

Simply send us a photo of your damaged package displaying which products are messed up and you’ll receive a FREE replacement after approval. Which can take an estimated time frame of 7-14 business days. (This time frame will reduce real soon.)